Terms of use

These terms of use tell you everything you need to know about our services and products. Make sure you take time to read them, and if you have any questions or feedback let us know.

We’re an online mortgage broker, home buying service, and mortgage lender.

We’re authorised and regulated by the Financial Conduct Authority, with the register number 12345.

These terms of use are about our website, and our online mortgage brokerage service (we’ll call this our ‘brokerage’ from now on). If you use our home-buying service, we’ll ask you to sign separate terms and conditions, which will apply alongside these ones. You can also read a bit more about these two services below.

In some of the sections below, we refer to “live chat”. Live chat can be accessed via the speech bubble icon at the bottom right of our home page.

You should also read our privacy policy and cookie policy to understand all your rights and what you’re agreeing to when you use our website.

So you know, when we use the words ‘we’, ‘us’, ‘our’, or ‘Canvas’ in these terms of use, we’re talking about. And when we say ‘you’ or ‘your’ we’re talking about our customers.

We may change these terms of use at any time, and will let you know when we do. If you don’t agree with the amended terms, you’re always allowed to stop using our site and services at any time. When you do access or use our site, we’ll take that to mean that you accept any changes.